Industrial Visit Report (Mother Dairy)
Introduction:
On 28 /Feb./2023, I had the opportunity to visit the Mother Dairy
plant located in Patparganj, Delhi. The purpose of the visit was to gain
practical knowledge of the dairy industry and understand the process of milk
production, packaging, and distribution. The visit was organized by our college
as a part of our industrial visit program. The trip was very informative and
helped us understand the importance of the dairy industry in India.
Plant Overview:
Mother Dairy was established in 1974 as a wholly-owned
subsidiary of the National Dairy Development Board (NDDB). The company was
established to promote dairy development in India and to provide a stable
market for the dairy farmers in the country.
Following the success of operation Flood, Mother Dairy has
now evolved to become a national player. Starting from a robust network of
booths and retail channels in Delhi, the company has expanded its reach to a
national scale.
Mother Dairy has formed several partnerships over the years
to strengthen its operations and product offerings. In 1996, the company formed
a joint venture with Danone, a French dairy company, to produce and market
dairy products in India. However, the partnership was terminated in 2018 due to
strategic differences.
Mother Dairy is a well-known dairy company in India that has
been serving the nation for the past 45 years. The Patparganj plant is one of
the largest and most advanced facilities of Mother Dairy. The plant has a
capacity of processing 2.5 million litres of milk per day, and it covers an
area of over 25 acres. The plant produces a wide range of products, including
milk, curd, butter, cheese, ice cream, and more.
The Mother Dairy plant at Patparganj is located in a
strategically important location in Delhi, which makes it easier to transport
the milk and milk products to different parts of the city. The plant is
equipped with the latest machinery and equipment to ensure that the milk is
processed efficiently and hygienically.
Today, Mother Dairy is a leading dairy company in India,
with a presence in over 100 cities across the country. The company has a
network of over 1,400 milk booths and retail outlets, and it processes over 3
million liters of milk per day.
Production Process:
1.Milk Collection:
The milk production process at Mother Dairy starts with the
collection of raw milk from the farmers. The company sources milk from over
700,000 farmers across the country. The milk is transported to the plant in
specially designed tankers that maintain the temperature of the milk.
2.Milk Testing:
The milk is tested for quality and composition at various
stages of the production process. The quality tests are conducted to ensure
that the milk is of high quality and is safe for consumption. The company has a
strict quality control process, and only milk that meets the quality standards
is processed further.
The milk is tested for its fat percentage, protein
percentage, and bacterial count. The quality control department is responsible
for ensuring that the milk and milk products are safe for consumption. The
department conducts tests on the raw milk, pasteurized milk, and final products
to ensure that they meet the quality standards set by the company and the
government.
3.Milk Storage:
After the milk is tested, it is stored in large tanks, where
it is pasteurized to kill any harmful bacteria and then homogenized to ensure
uniformity. The milk is then packed into pouches and bottles of various sizes.
4.Pasteurization:
Pasteurization is the process of heating the milk to a
specific temperature to kill any harmful bacteria present in the milk. The milk
is heated to a temperature of 72°C for 15 seconds. This process helps in
extending the shelf life of the milk.
5.Homogenization:
Homogenization is the process of breaking down the fat
particles present in the milk to ensure uniformity. The milk is passed through
a homogenizer, which breaks down the fat particles into smaller particles. This
helps in preventing the cream layer from forming on the top of the milk.
6.Packaging:
After the milk is pasteurized and homogenized, it is packed
into pouches and bottles of various sizes. The packaging area is equipped with
modern machines that pack the milk and other products with high accuracy and
speed. The packed products are then sent to the distribution center, from where
they are distributed to the retail stores and other outlets.
7.Quality Control:
The quality control department is responsible for ensuring
that the milk and milk products are safe for consumption. The department
conducts tests on the raw milk, pasteurized milk, and final products to ensure
that they meet the quality standards set by the company and the government.
Quality Control
Process:
1. Milk
Testing:
The milk testing process at Mother Dairy is very
comprehensive and covers all aspects of milk quality. The milk is tested at
various stages of the production process to ensure that it meets the quality
standards set by the company and the government. The quality control department
at the plant is responsible for conducting the tests.
The milk is tested for its fat percentage, protein
percentage, and bacterial count. The quality control department is responsible
for ensuring that the milk and milk products are safe for consumption. The
department conducts tests on the raw milk, pasteurized milk, and final products
to ensure that they meet the quality standards set by the company and the
government.
2. Raw Milk
Testing:
The quality control process at Mother Dairy starts with the
testing of the raw milk. The milk is tested for its fat percentage, protein
percentage, and bacterial count. The milk is also tested for any adulterants
that may be present. The milk is rejected if it does not meet the quality
standards set by the company and the government.
3. Pasteurized
Milk Testing:
After the milk is pasteurized, it is tested for its fat
percentage, protein percentage, and bacterial count. The milk is also tested
for any off-flavors that may be present. The milk is rejected if it does not
meet the quality standards set by the company and the government.
4. Final
Product Testing:
The final product testing is conducted on the packed milk
and milk products. The products are tested for their fat percentage, protein
percentage, and bacterial count. The products are also tested for any off-flavors
that may be present. The products are rejected if they do not meet the quality
standards set by the company and the government.
5. Quality
Assurance:
The quality assurance team at Mother Dairy is responsible
for ensuring that the quality control process is followed correctly. The team
is responsible for ensuring that the products meet the quality standards set by
the company and the government. The team also ensures that the testing
equipment is calibrated correctly and that the testing process is followed
correctly.
6. Continuous
Improvement
The quality control process at Mother Dairy is continuously
improved to ensure that the products meet the changing needs of the consumers.
The company invests in modern testing equipment and technologies to improve the
quality of the products. The company also conducts regular training sessions
for its employees to ensure that they are aware of the latest developments in
the industry.
Packaging Process:
1.Pasteurization:
The milk is first pasteurized to kill any bacteria that may
be present. Pasteurization is the process of heating the milk to a specific
temperature for a specified time to kill any harmful bacteria.
2.Homogenization:
After pasteurization, the milk is homogenized to ensure that
the cream is evenly distributed throughout the milk. Homogenization is the
process of breaking down the fat molecules into small particles and mixing them
with the milk.
3.Filling and Sealing:
The milk is filled into the packaging material and then
sealed. The packaging material used is of high quality and is designed to
ensure the milk's freshness and purity.
4.Quality Check:
After filling and sealing, the packaged milk is checked for
quality to ensure that it meets the standards set by the company and the
government. The milk is checked for its fat percentage, protein percentage, and
bacterial count.
5.Coding and Labeling:
After the quality check, the packaged milk is coded and
labeled. The code and label contain important information about the milk, such
as the batch number, date of production, and expiry date. The label also
contains nutritional information and the brand's logo.
Distribution Process:
1.Warehousing:
The packaged milk is stored in the warehouse before it is
transported to the retailers. The warehouse is equipped with modern
temperature-controlled systems to ensure that the milk is stored at the right
temperature to maintain its freshness.
2.Transport:
The milk is transported from the warehouse to the retailers
in refrigerated trucks. The refrigerated trucks are designed to maintain the
milk's temperature to ensure that it reaches the retailers in the same
condition as it left the warehouse.
3.Retailing:
The packaged milk is then sold to the consumers through
retail outlets, including supermarkets, grocery stores, and milk booths. The
retailers are trained to handle the milk carefully and ensure that it is stored
at the right temperature to maintain its freshness.
Conclusion:
Overall, the visit was an excellent learning experience for
us. We got to see the entire process of milk production, from the collection of
raw milk to the distribution of the final product. We also got to learn about
the quality control measures and the importance of maintaining hygiene and
cleanliness in the production area. We are thankful to the staff at Mother
Dairy for providing us with this opportunity to learn and gain practical
knowledge of the dairy industry.
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